Colorado Virtual Operations Support Team – COVOST
The vision of the Colorado Virtual Operations Support Team (COVOST) is to provide the State of Colorado and our local Colorado communities a powerful and effective team of trusted agents whose mission is to support public information, operations, and information gathering efforts through an innovatively effective, efficient and elegant use of social media and other online or ‘virtual’ tools.
JeffCo VOST / Jefferson County
JeffcoVost’s mission is to support the public information & incident operations of Jefferson County through the innovative use of social media & other tools.
Team Twitter: @JeffCoVOST
Contact: Nathan Hunerwadel @hunerwadel
2013 – September: Colorado Flooding –
This Storify is meant to document how the Integrated Social Media Strategy was used by @JeffcoSheriffco during the #JeffcoFlood.
In March of 2014 the Colorado Division of Homeland Security and Emergency Management (DHSEM) adopted the JeffcoVOST and restructured the team into the COVOST. DHSEM continues to work in close partnership with the Jefferson County Sheriff’s Office to insure the continuity and success of the COVOST program.
NEW MEXICO (NM)
VOST OSBOURNE / Los Ranchos EM
Supporting: USA – NEW MEXICO – ALBUQUERQUE – Los Ranchos
Osbourne is the Founding VOST, est. March 2011
A Brief History of Osbourne
Facebook: Los Ranchos EM
Contact: Jeff Phillips, Emergency Management Coordinator at Los Ranchos de Albuquerque @LosRanchosEM
NEW YORK (NY)
NY VOST was established in 2011, primarily to support Suffolk County FRES (Fire Rescue and Emergency Services) on Long Island. Since then, the team has been involved in numerous response operations related to severe weather events.
Team Accounts: @NYVOST , Facebook, YouTube, Pinterest.
Contact: Joanna Lane, NY VOST Team Lead @joannalane
- October 25th to November 4th 2012 – Superstorm Sandy – Suffolk County FRES/EOC Team Credits
- November 5th – 8th 2012: November Nor’Easter – – Suffolk County FRES/EOC Team Credits
- January 2014 – Winter Storm Response – Suffolk County EOC/FRES Team Credits
- March 2015 – Second Avenue Building Collapse, East Village – FDNY IMT (NYC)
OHIO (OH) OHIO VOST 1
Currently in the initial stages of development with approximately 10 team members. Active and available status is anticipated by the end of 2014. Based in Jefferson, OH, the team will be supporting all locations/jurisdictions in Ohio, in all hazards, supporting both OHIO EMA and local EMAs as needed.
OK VOST / Altus OEM
Supporting: USA – OKLAHOMA – OKLAHOMA CITY – City of Altus OEM and The National Weather Service in Norman, OK
What Is The Oklahoma Crisis Mappers Virtual Operations Support Team?
Virtual Operations Support Teams: Using Social Media to Promote Situational Awareness
Contact: John Butler, Team Leader, City of Altus (OK) EMA VOST @okcalvin , Lloyd Colston, City of Altus Emergency Management Director @kc5fm Team Twitter: @OKVOST Activations
- 2012 April Tornados
- 2012 – May Storms
- 2013 – OK Tornados
- May 2014 – OK Tornados
West Texas VOST
Based in Lubbock, TX, operating primarily out of Texas Tech University in collaboration with the National Weather Service offices in Midland, TX and Lubbock, TX. The West Texas VOST supports the National Weather Service by providing social media monitoring during hazardous weather events affecting West Texas.
This VOST utilizes the social media expertise of atmospheric science and mass communications students at Texas Tech University to help National Weather Service offices gain an additional level of situational awareness during hazardous weather. VOST members will be searching for storm reports and images to help NWS meteorologists during the warning decision process.
CRESA VOST helps CRESA, Clark Regional Emergency Services Agency, monitor & share information during emergencies in Clark County, SW Washington.
US NATIONAL TEAMS
ERIKSEN VOST / PORTLAND NIMO
Supporting: USA – National Contact: Kris Eriksen, Public Information Officer, Portland National Incident Management Organization (NIMO) @kriseriksen
- 2011: Shadow Lake Fire, Oregon
- August 2012: Barry Point Fire, Oregon
Transitioned to PNW2 VOST on August 16th
- September 2012: Washington Smoke Information
Supporting city, county, tribal, state and federal agencies to coordinate and aggregate information for Washington communities affected by wildfire smoke. http://wasmoke.blogspot.com/
- July 1st 2013: Granite Mountain Hotshots Memorial
PNW IMT2 VOST / PNW2
Pacific Northwest 2 VOST. Primarily associated with a National Incident Management Team to help manage the response efforts of large scale natural disasters. These teams are made up of members from many local, state and federal organizations and respond to emergency needs throughout the United States. the IMTs are national incident management teams – they are not just fire-related. They manage response to large scale disasters and are interagency.
As well as being called out for wildfires, IMTs have also deployed for hurricanes, the WTC in 2001, and the Columbia Shuttle recovery effort.
Team Twitter: @PNWVOST
Contact: Marlita Reddy-Hjelmfelt, Team Lead @TheRedElm
- August 2012: Barry Point Fire, Oregon
Transitioned from Eriksen’s VOST on August 16th 2012
- September 23rd – October 5th, 2012 : Table Mountain Fire (Gibbons/Whittington):
- July 1st – July 6th, 2013 : Table Mountain Fire (Gibbons/Whittington):
PNW IMT3 VOST
Contact: Jeff Phillips @_JSPhillips, Shannon O’Brien, Information Officer, PNW IMT3
- July 13th 2012: #LongDraw #ORfire
- September 11 to 24th 2012: Wenatachee Complex
- Team Leads: Noah Huttinger @NoahSCFN and Marlita Reddy-Hjelmfelt, @TheRedElm
International VOST (listed alphabetically)
VOST VIC / STATE CONTROL CENTRE
VOST Victoria services the whole of Victoria, Australia, assisting with SMEM response and recovery operations for all disasters, mainly wildfire.
VOST Victoria is activated permanently during the fire season (Nov-Mar).
Blog Article: Australia’s VOST Vic – the Wizards of Oz
CAN VOST is building coast-to-coast-to-coast networks of EM, first responders and volunteers to help gather virtually and assist emergency management organizations, municipalities and agencies (such as the Red Cross, 2-1-1 and others) when disasters strike. Key functions (and many more could be added) could include:
- monitoring social media for reputation-al threats and enhanced situational awareness
- acting as liaison with the Volunteer Technical Communities who provide crowdsourcing and crisis mapping support during disasters or exercises (such as Standby Task Force, CrisisCommons and Crisis Mappers).
Official Website: http://www.ptsc-online.ca/canvost
Official Contact: Patrice Cloutier, Team Lead, Strategic Communications, Ministry of Community Safety and Correctional Services @patricecloutier
@CANVOST Twitter Account is not affiliated in any way with this team.
French speaking VOST supporting mainly Civil Defense Departement (COGIC) in France. VISOV has also supported the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) and aims to help develop VOST for multiple French speaking locations during disaster, specifically VOST methodology, tools and human resources.
Supporting: NEW ZEALAND (NZ) – WELLINGTON
- 2012 – November 21st: Volcanic eruption at Te Maari Craters, Tongariro
- 2013 – 21st July / 16th August 2013 (KCDC EOC activation) Earthquake Response
VOST project in early stage development to provide support for multiple emergency management agencies (911 EMS, Panamá Fire Department, Panamanian Red Cross and Civil Protection), primarily to stop false information and rumors.
Team Twitter: @VOSTPanama
Contact: Juan Magaña email: info [at] vostpanama.org
Contacto / Contact:
National Coordinator (Teams): Rafael Gálvez Rivas – @GalvezRivas
National Coordinator (Volunteers): Jokin Zubieta –
@jzbilbao ► @BilbaoJokin
National Coordinator (Training): Javier Blanco – @tango_alfa2
Andalucía – @VOSTandalucia – ACTIVE
Aragón – VOSTaragon – Training
Asturias – @VOSTasturias – Training
Baleares – @VOSTbaleares – Training
Canarias – @VOSTcanarias – ACTIVE
Cantabria – @VOSTcantabria – Training
Castilla La Mancha: @VOSTclm – Training
Castilla y León – @VOSTcyl – ACTIVE
Cataluña – @VOSTcat – Training
Ceuta – @VOSTceuta – ACTIVE
País Vasco – @VOSTeuskadi – ACTIVE
Extremadura – @VOSTextremadura – Training
Galicia – @VOSTgalicia – ACTIVE
Madrid – @VOSTmadrid – ACTIVE
Murcia – @VOSTmurcia – ACTIVE
Navarra – @VOSTnavarra – Organizing
La Rioja – @VOSTlarioja – ACTIVE
Comunidad Valencia – @VOSTvalencia – Training
El equipo de voluntarios digitales en emergencias nace en twitter el 4 de Agosto de 2012 y se crea para contrarrestar los bulos / rumores que se están generando en los diferentes incendios forestales que hasta la fecha se estaban produciendo. Igualmente, @vostSPAIN nace con el objeto de servir de apoyo a los equipos de emergencias, difundiendo sus mensajes de servicio público y sus cuentas oficiales. Dos son los hashtag utilizados: #StopBulos para frenar los rumores e información malintencionada e #InfoEmerg como fuente de divulgación de información de emergencias @vostSPAIN y sus diferentes cuentas regionales, están presente en cualquier emergencia que se produzca en España, primero monitorizando y tras necesidad, actuando en divulgación y eliminación de bulos.
The Virtual Operation Support Team born on twitter on August 4, 2012 was created to counteract hoaxes / rumors that were being generated in different wildfires taking place at that time. Similarly, @vostSPAIN was created with the aim of providing support to the emergency teams, spreading their public service messages and official accounts. We therefore created two hashtags: #StopBulos to curb the rumors and malicious information and #InfoEmerg as a source of emergency information. VOST Spain and its various regional accounts are present in any emergency that occurs in Spain, for monitoring and acting on disclosure and to dispel hoaxes.
Arizona Emergency Management
Contact: Ethan M. Riley, Public Information Officer, Division of Emergency Management, State of Arizona
Supporting: Primarily Orange County Emergency Management Bureau
Team Twitter: @OCVOST
Team Twitter: @ILVOST
Contact: Robert Dunne @Academy911
KS VOST / Kansas Emergency Management Association
NEW MEXICO (NM)
Karen Takai, Fire Information Officer at Sandia Ranger District
Contact: Jeff Phillips @_JSPhillips
NORTH CAROLINA (NC)
Philadelphia Medical Reserve Corps (MRC) VOST. Primarily associated with public health emergency JIS response, but intention is to train and exercise for all hazards.
Contact: Jim Garrow, Philadelphia Department of Public Health Operations and Logistics Manager, @jgarrow
SWVA MRC VOST
US NATIONAL TEAMS
ALASKA (AK) IMT / Alaska Division of Forestry VOST
National Institute of Health / Montgomery CERT
Contact: Steve Peterson, Emergency Management Specialist at National Institutes of Health Washington D.C. Metro Area
National Weather Service
This project aims to develop a model of VOST that works for the UK, that “Category One Responders” can feel confident in, and that is able to add value to emergency response in the UK.
The following organizations participate in the VOST Leadership Coalition to explore possible areas of collaboration with VOST
AMERICAN RED CROSS
Partnering with Dell, the American Red Cross launched a digital operations center on March 7th 2012.
Contact: Wendy Harman @wharman
Contact: Alex Rose @u62 Los Angeles Chapter
Humanity Road’s mission is to educate the public before, during and after disasters on how to survive, sustain and reunite with loved ones.
http://emcampnm.wikispaces.com http://www.facebook.com/emcampnm http://www.twitter.com/emcampnm Founded in 2010, Emergency Management Camp New Mexico is an all-volunteer group for those interested in fostering use of social media in emergency management (SMEM) throughout NM. Contact: Marlita Reddy-Hjelmfelt, Tech Consultant and Founding Member of EMCampNM @TheRedElm
Stand by Task Force:
The SBTF is not an organization, it is a platform, a shared space for those who have skills to offer (or are willing to learn skills) to assist crisis affected communities through the use of crowdsourcing and mapping technologies.
Crisis Mappers network leverage mobile & web-based applications, participatory maps & crowdsourced event data, aerial & satellite imagery, geospatial platforms, advanced visualization, live simulation, and computational & statistical models to power effective early warning for rapid response to complex humanitarian emergencies.
CrisisCommons seeks to advance and support the use of open data and volunteer technology communities to catalyze innovation in crisis management and global development. CrisisCommons actively supports CrisisCamp, a barcamp event, which seeks to connect a global network of volunteers who use creative problem solving and open technologies to help people and communities in times and places of crisis. The Wiki is where they collect notes, plan projects, and capture and share information.
VOSTs in “Active” status may use and adapt the VOST Logo on social media networks such as Facebook and Twitter. Use by VOSTs in development or offline for seminars, webinars, training, conferences, presentations, merchandise, apps, marketing, and the like are by request to be cleared in writing in advance by VOSG.us. We’re a new movement, hence things have to be reviewed on a case by case basis. Further details here.