The Panama’s Virtual Operations Support Team Volunteers (VOST Panama) were invited by Mr. Jose Donderis, Director of the National Civil Protection System, to be part of the Carnival 2016 Operation. The VOST volunteers were members of the Joint Task Force, within the Emergency Operations Center (EOC) in Aguadulce, Cocle.
Six VOST volunteers participated, from February 6th to 10th, in the following tasks:
Support the dissemination of prevention messages issued by all government entities through social networks in order to reach every user effectively. The information was consolidated using the hashtag #FTCAyuda
- Road Safety
- Beaches and swimming spots safety
- Use of emergency numbers
- Port Safety
- Water saving
Monitor social networks using digital tools.
- Detection of information and/or accident reports or relevant events
- Detection of rumors, spam, false or malicious information regarding emergency situations.
- Channeling information on emergencies through phone-number groups and official accounts.
During this intervention at the EOC, a total of 27 support efforts for emergencies were managed through different communication channels.
During these five days we reached sixty thousand six hundred impressions of posts issued via Twitter, obtaining:
- 373 retweets
- 97 likes and
- 48 multimedia clicks
Our team of volunteers feels satisfied, proud and thankful for the opportunity to participate for the first time in Panama in this operation as an emergency management group in social networks.
Juan Gil Magaña Estrada
Team Leader VOST Panama
Email: info [at] vostpanama.org